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Forum Discussion
ladyk811
May 28, 2019Aspirant
Suddenly mediacom modem not communicating with router
I do have an appointment for my cable company to come out on Friday. However, I am still working on trying to fix this. My modem work fine, I have tested out with ethernet cord and my laptop. Howe...
ladyk811
May 28, 2019Aspirant
One more thing. I did come across the support page when this first started and I did try those steps as well.
plemans
May 28, 2019Guru - Experienced User
when you hardwire into the extender, you can rerun the setup wizard. It doesn't have to be reset.
1. Did you try the factory reset from the extenders menu?
- ladyk811May 28, 2019Aspirant
I did. I have to leave out shortly for a few hours. I am going to shut everything down and unplug everything and see what happens. I will respond back later on this evening or tomorrow. Thank you!
- ladyk811May 28, 2019Aspirant
Thanks for your help. I turned everything off and unplugged it all. I have done this before but this time it was off for about 4 hours and now its working again.
- FURRYe38May 29, 2019Guru - Experienced User
Maybe time to upgrade modem and router.