NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lumlum
Apr 27, 2025Aspirant
Super slow download & upload VPN
I have a Netgear AX2700 WI-FI CABLE MODEM. Suddenly the upload and download speeds are insanely low with the VPN. I expect them to be lower when using the APN but not this low. This is insane. It's...
FURRYe38
Apr 28, 2025Guru - Experienced User
What Firmware version is currently loaded?
https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
plemans
Apr 29, 2025Guru - Experienced User
Is it slow when not using the VPN?
If its not slow when the VPN is disabled, its probably related to the VPN you're using.