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Forum Discussion
khorning
Apr 16, 2019Aspirant
Support for R6080 Constantly Losing Connection
Our internet constantly has connection issues it disconnects and we lose wifi. Comcast has been out here umpteen times and nothing has been fixed. They say it's a router issue. We have had the router...
plemans
Apr 17, 2019Guru - Experienced User
If its asking you to reactivate you comcast account, thats coming from your modem and not your router. But a few details that can help us:
What firmware is on your router?
What modem and firmware are you using?
If you're directly connected to the modem, how are your speeds? What can you get directly connected to the modem?
Can you take a screenshot of your modems configuration page and your modems logs?