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Forum Discussion
wescamp67
Jul 30, 2021Follower
Technical support
I bought a C6250 modem/ router 4 mths ago and tech support says I need an advanced configuration but they want fix it without me paying them $60. I just paid $200+ for it and they won't fix it I'm do...
michaelkenward
Jul 31, 2021Guru - Experienced User
wescamp67 wrote:
I bought a C6250 modem/ router 4 mths ago and tech support says I need an advanced configuration ....
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.
There may also be some helpful videos on what to do.
You may have done that already. I can't tell from your message.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers