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Forum Discussion

JBG2's avatar
JBG2
Follower
Aug 06, 2020

Telephone Connection Not working

Can not get the modem to recognize telephone connection.  Have reset, done hard restart and still nothing.  Does not even show phone on modem.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Be sure the ISP has configured and sent the config file for the modem and phone services are enabled.

    Be sure you have the phones RJ11 cables connected and are working cables.