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The internet will drop at least once a week and the modem has to be reset to factory defaults
Having the same issue. The internet will drop at least once a week and the modem has to be reset to factory defaults to get it back. I have contacted the ISP and they indicated that the settings ap...
Whos your ISP?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Lnmayer wrote:
Having the same issue. The internet will drop at least once a week and the modem has to be reset to factory defaults to get it back. I have contacted the ISP and they indicated that the settings appear to be correct on their end. Very frustrating especially after spending over $400 for this modem/router.