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huan8696's avatar
huan8696
Aspirant
Dec 09, 2017

This site can't be reached

I have two computers: Mac and Windows, and use C3000 Netgear as my router. But my Mac can access any site I want to, my windows can not open site, such as youtube and gmail. I also tried ipad and my phone, no difficulty in accessing the Internet. My windows works fine in other places. Is there anyone can help me?

2 Replies

  • > I have two computers: Mac and Windows, and use C3000 Netgear as my
    > router. [...]

       Wired or wireless connections to the router?

       On the Windows system, open a Command Prompt (CMD.EXE) window, and
    issue an "ipconfig" command.  Copy+paste the report here.

    • huan8696's avatar
      huan8696
      Aspirant

       

      It is wireless enviroment at home. Below is the report from Command Prompt. Thanks. 

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      It is wirelss enviroment at home.