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Forum Discussion

jjs2955's avatar
jjs2955
Initiate
Nov 09, 2020

Top ether net port has never worked.

The top ether net port has neve worked for internet connection to my laptop. The bottom port works. 

 

Is the top port a special port to connect to something I have no idea what? Or, it the unit defective from the get go?

 

 

 

 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    The top port isn't anything special. Its just 2 ethernet connections. 
    if one doesn't work, it could be defective, the pins could be bent, or some other issue. 

    Is it still within warranty? 

    Or you could just buy a cheap unmanaged switch to connect to the bottom port to expand your port options. 

    • jjs2955's avatar
      jjs2955
      Initiate

      Thanks. That's what I thought. Out of warranty and never needed two port until now. Was hoping I could link in a swtich or string them like USB. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        should be able to without issues.