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memitch's avatar
memitch
Aspirant
Sep 24, 2018
Solved

Tried to change it range and now no connection to internet

Hi, I tried to change the IP range - it was like 192.168.1.20 - 192.168.1.254 through routerlogin.net. It said it was restarting the modem and then it just froze for over 45 minutes. I power cyc...
  • memitch's avatar
    memitch
    Sep 24, 2018

    Sorry, I forgot to mention that I had reset the router to factory settings a number of times before.  But right as I got your message - I was in the process of doing yet another factory reset.  This time though - I pressed in the reset button for 30 seconds and disconnected the power to the router while keeping the button pressed in.  The lights didn't flash and the device did not reset like it had when I pressed in the button for only 7 seconds before.  I released the reset button for approximately 30 seconds, pressed it back in, then plugged it back in and now I'm online again!

    I'm not really sure that the first factory resets ever really took place.  When I did it this way, the first thing that happened when I logged on was it redirected me to the routerlogin.net page.

    Thanks!