Trouble activating router on Xfinity

Try getting ahold Netgear support or a forum Moderator as well.

https://www.netgear.com/support/#

vkdelta 

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RMower wrote:

Model C3700 N600 WiFi Cable Modem Router

 

I purchased this router in 2015, registered it with Netgear and installed it on my home network with Xfinity.

 

I have since replaced the router and sold it to someone else.  She contacted me because Xfinity told her they could not activate the router on her home network because I had registered it with Netgear.  What the heck do I need to do so she can activate the router on her network.  Getting through to Netgear is impossible.

 

Thank you, in advance, for any assistance.

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