NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

juliajua's avatar
juliajua
Follower
Apr 03, 2017

Troubleshooting Netgear CG3000D

Hi everyone,

I purchased Netgear CG3000D wifi router and when I connect it to network it asks for security key (?). I did factory reset, then tried to go to the browser to 192.168.0.1, 192.168.1.1, routerlogin.net but it asks for user name and password. So I enter "admin" as a user name and "password" as a password but it says authentication failed and asks me to enter it again.

Why factory reset doesn't go through? Or why admin/password don't work to login to website to reset the password?

Help, please!

Thanks!