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Aravindkf75's avatar
Aravindkf75
Follower
Apr 28, 2021

Unable to access internet

Unable to access internet. Hard reset the router and reconfigured it. In GUI, connection status says good. I can ping my WAN IP address (public). However i cant access internet. So pinged my isp provided dns which timed out. Further assigned global dns 8.8.8.8 and 8.8.4.4 in GUI. Unable to ping the manually assigned DNS as well. What could be the issue?

 

C7000 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you checked with your isp?
    Do you have a screen snip of the cable connections page? 

    And the event logs?