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Forum Discussion
pshock13
Oct 16, 2023Aspirant
Unable to access Netgear Genie webpage after about a day of uptime
I recently switched my modem to a C7000v2 and it works fine for about a day. I'll reboot it around dinner time and I'm able to log in to the Netgear Genie management page just fine. But the next day...
Kitsap
Oct 18, 2023Master
pshock13 wrote:I'm not using any app. Like I said, it doesn't connect to the modem. And I don't care to use an app. That's a side issue.
I've used all combinations of windows, linux, android with firefox, chrome, edge
It seems more like the web UI server goes down after a bit, because I still have internet connection and I can still ping the modem.
And I'm on firmware V1.03.08 which is the latest allowed by comcast
I misread your previous post about the mobile application.
For testing, have you tried setting the gateway IP address to something other than 10.0.0.1? Maybe something simple like 10.0.0.2 that does not create a conflict. Then use that address in your browser to access the user interface?
pshock13
Oct 18, 2023Aspirant
So, sure enough I got home from work and once again I'm unable to get to the web management UI. Tried accessing through 10.0.0.250 and it just eventually times out. Reboot modem and I'm able to log in instantly.
- KitsapOct 18, 2023Master
pshock13 wrote:So, sure enough I got home from work and once again I'm unable to get to the web management UI. Tried accessing through 10.0.0.250 and it just eventually times out. Reboot modem and I'm able to log in instantly.
I do not know the number or complexity of the devices you have connected to your LAN. One of them is interfering with the IP tables on your router. I intentionally did not use the word "conflict". If there was a conflict you would be seeing network messages on your computer. The test did not cost too much to run. I presume you rebooted your router after you made the change yesterday? One more option is to go farther away in the address space. Use 10.0.2.1 for the router and give it a day.