NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to activate WPS
Manually pressing the WPS does nothing as the manual states "The WPS LED blinks during this process and then lights solid." So I went and typed the IP address and logged into the router via a com...
Angel_Guzman wrote:
The reason i am stuck trying to use the WPS function is due to a Linksys re7000 series product prompting me to activate the WPS so it may connect
You can setup the RE7000 with a browser. Sometimes that works better. Page 9 of their manual goes over that method. Tends to work well
https://downloads.linksys.com/downloads/userguide/RE7000_UG_International_20160906.pdf
Also, you didn't put what router you're trying to connect it to. Tough to help in that case.
Thank you for responding to my post.
Yeah i tried following the setup process using the browser but for some odd reason when i am asked to input a password so the extender may connect to my router wifi, the linksys extender fails to connect and tells me its the wrong password but ive already verified its the correct password. I can opt in for the wired connection from router to extender but i would not be able to connect my desktop to the internet wirelessly
Router is a cax30 ax6
What firmware is on the CAX30?
What security method (for wifi) are you using on the CAX30? WPA2, WPA3, or mixed mode WPA2/WPA3
WPA2/WPA3 mixed mode
I'll have to get back to you on the firmware version as im not home at this point in time
Some devices have issues with mixed mode.
so try this.
1. make sure the CAX30 is on the latest firmware. You can get it here: https://www.netgear.com/support/product/cax30
The currently latest for it is 2.2.1.12
2. Check the firmware on the RE7000. there's 2 versions of it. Ensure you're on the latest for your version.
You can find it here: https://www.linksys.com/support-article?articleNum=48139
3. if upgrading firmware on both devices doesn't help, switch the CAX30 security to wpa2. Maybe the RE7000 has issues with mixed mode.