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wynwar's avatar
wynwar
Initiate
Nov 24, 2019
Solved

Unable to do factory reset as it is stuck in a mandatory password recovery security questions page.

Even after doing a factory reset(as directed here:https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router), my router asks me this recocvery question: ---------------------...
  • plemans's avatar
    Nov 24, 2019

    When you push and hold the reset button (while its powered on) do the lights change/blink after the 7-10 seconds?  If they aren't, hold for up to 30 seconds. 

    The c6300 is a modem/router combo device, anyway to see if your isp can re-partition it for you? 

     

    once its reset the default login should be admin and default password should be password.  All lower case. Make sure to not use any autofill settings.