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rmummaw's avatar
rmummaw
Follower
Jul 01, 2017

unable to do firmware upgrade on wnr2000v3 cable modem

Received an email from Netgear saying that new firmware had been released for my cable/modem. Went to the link and downloaded it, but cannot find the page in Mac Genie where you upgrade firmware. Also, the instructions say to open the router/modem at 192.168.1.1, but only 192.168.0.1 works for me. I have also read that only my ISP can do this, but if that's the case, why did Netgear email me the info about new firmware??

 

Thanks for any help you can offer.

Ron

5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello rmummaw 

     

    This was a mass email about all products with cable modems it is done via the ISP.

     

    DarrenM

  • I received an email to download the new Firmware. I did and now my wireless printer will not print from my computer. Can someone please help me to get it working again?

     

    Thank You!

    Bev 

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello BevClapham

     

    What is the model of your product?

     

    DarrenM

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to connect the printer to the PC and reconfigure the wireless settings?

     

    DarrenM