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toltrider's avatar
toltrider
Aspirant
Apr 16, 2019
Solved

unable to re-connect wireless AC1750cable modem router to Canon Pixma MG7720

My wireless cable modem router worked without issues when my iMac and Canon Pixma 7720 were connected wirelessly.  I had to print something from my HP laptop so i connected the laptop and printer by ...
  • FURRYe38's avatar
    Apr 16, 2019

    Have you rebooted the modem then attempted to install and connect the printer wirelessly? 

    Sounds like something happend on the Mac. When you had the Mac and printer connected wirelessly OSX makes one printer setup for it in the Preferences. If you connected the USB cable from the Mac to the printer, then this would create another printer selection in the OSX Preferences for this connection. So you would have had two connections for the printer. You may have selected the wrong printer after you disconnected the USB cable. 

     

    You'll need to ensure the printer driver is removed from the mac and then follow the printers setup process to get it wirelessly connected. You'll need to refer to the printers Mfrs support site and pages. You may want to phone them to get help if you can't get it installed again.