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Forum Discussion
Unable to reach 500Mbs using Netgear CM600 cable modem and R6400v2 router with WoW! internet
I upgraded my internet service with WoW! three days ago from 100Mbs to 500Mbs. I have not been able to get over a download speed of 120Mbs and upload speed of 24Mbs. They are unsure why this is happe...
Lots of criticals...
FURRYe38 wrote:
Lots of criticals...
https://highspeed.tips/docsis-events/
I am assuming thats not good. I was considering buying a new modem, what would be your recomendation?
You can try a new modem for sure and see if these are seen on the new modem. If they are then the ISP needs to review there service line and signals UP to the modem. If the problem is not seen on the new modem then the CM600 could be faulty.
Okay, I've had this modem for a few years, probably close to 4 or 5 years. So it would not suprise me if it was going out.
Try another CM modem. CM1000, 1100, 1200 or 2000. See what one of these reports.
I'd also check the line carefully. Move the modem to right where the coax enters the home to prevent wiring in the home being the issue.
The docsresets are issued from the cmts usually. And t3 tends to indicate line issues.
not saying somethings not wrong with the modem but those errors tend to be line issues
