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Forum Discussion
Unidentified network, no Ethernet or wireless connection
I recently moved into a new apartment, and this router has been with me for a few years. Yesterday out of nowhere it stopped working. I’ve tried restarting the router and modem. When I connect an Ethe...
Hardware version v1
Firmware I don’t know
LED indicators on:
Power button - amber/orange
Network - amber orange
2.4 ghz - off
5.0 ghz - off
Any Ethernet lan connected - orange
WPS - off
Doesn’t turn on when pressed/held for 2 seconds
Firmware I don’t know
LED indicators on:
Power button - amber/orange
Network - amber orange
2.4 ghz - off
5.0 ghz - off
Any Ethernet lan connected - orange
WPS - off
Doesn’t turn on when pressed/held for 2 seconds
> 2.4 ghz - off
> 5.0 ghz - off
That would be consistent with no wireless.
> WPS - off
> Doesn't turn on when pressed/held for 2 seconds
What about when the "Wireless On/Off button" is pressed?
In the web-browser interface, look at ADVANCED > Advanced Setup >
Wireless Settings : Enable Wireless Router Radio (for both 2.4GHz and
5GHz).
> [...] Tried factory resetting the router with the button on the back,
> no luck.
What, exactly, does "no luck" mean to you? That the reset operation
didn't appear to occur, or that it did appear to occur, but the symptoms
were unchanged?
If the router web page says that the radios are enabled, but the
radio LED indicators are off, and a proper settings reset doesn't change
that, then you might have a hardware problem.