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Forum Discussion
Unstable Internet Connection
I bought a new router and modem about 3 months ago. I have a R8000P Nighthawk X6S AC4000 Tri Band WiFi Router and a CM 1200 Netgear Modem. My modem receives internet from Cox via wired connection, an...
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Your cable connections are a little out of spec. They should be roughly 3.5dbmv within each other. you're a bit out of that range. but you don't have errors. Next time it slows down, log in and get that screen snip again. also get the event logs.
What firmware is on the router?
Thanks, I will do that. How do I get the event logs from the modem?
My router is currently on V1.4.1.68_1.3.28
follow this guide.
How do I view or clear the event logs on my cable modem or modem router? | Answer | NETGEAR Support
one thing you can also do/try is some of the r8000p's struggled with netgear armor. Not sure why.
You could always try loading version 1.4.1.42 of the firmware.
If you're going to do that, do it over a hardwired connection, factory reset the router afterwards, do a clean install (not from backup) and then disable auto-updates afterwards.
It started to act up again, and I managed to get the screenshot of the logs.
Here is the picture of the cable connection log too.
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