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Forum Discussion
Japio
Nov 01, 2023Aspirant
Unsubscribe modem registration.
Does anyone know how I can unsubscribe the registration of my netgear modem ? I bought one seconde hand but can not use the anywhere access option because I need to register the modem to my account ...
FURRYe38
Nov 01, 2023Guru - Experienced User
Something to contact NG support about as this is beyond forum help:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
- JapioNov 01, 2023Aspirant
Well, I think you didn't read right.
This product is NOT in my account as I bought it second hand.
So I can not unregister it, it is in the account of the former owner.
It must be unregistered from his/her account so I can register it to my account.
For the contact pages, this is exactly what I did multiple times, even with reading confirmation but never a reply.- FURRYe38Nov 01, 2023Guru - Experienced User
Something to contact NG support about as this is beyond forum help.
- JapioNov 01, 2023Aspirant
Yeah right.
I just said I did that several times but never got a reply from them.
So I can do this again but I don't have the slightest confidence in getting an answer from them.
I understand that this is beyond forum help but I don't know where else to go as NG support doesn't even take the trouble of writing an answer.
So lets end this discussion.
I am going to throw this router in the trash (where in belongs) as I am fed up with NG stuff and "support".