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sysalih83's avatar
sysalih83
Follower
Sep 08, 2020

Upstream • Solid amber. One upstream channel is locked.

Hello,

I have the Upstream • Solid amber. One upstream channel is locked

I am with Comcast Xfinity 

 

This is what I see when I open the supstream 

 

Could someone help me how to resolve this issue?

 

THe internet is so slow after that amber poped out 

 

Thanks 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    do you also have the snip of the downstream? 

    And your logs?

    This is beneficial when checking your signal. 

     

    If you have any splitters, attenuators, or amplifiers in line, remove them.