NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
drmsi9292
Feb 27, 2021Aspirant
Upstream light blinking, spotty internet
Hello, I've had Xfinity internet for about a week now. Things had been fine until this morning, seems my upstream light is blinking and my connection is mediocre. I still have internet, but anyth...
FURRYe38
Feb 27, 2021Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853