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Upstream Light on CM2000 Blinks Constantly
Just installed new CM2000 to replace an old CM1000. The installation through Xfinity went smoothly except for the fact that the Upstream light is constantly blinking. The old CM1000 never did this. T...
Just to let everyone know Xfinity tech came to house today and determined that the outside cable (been in the ground for 18 years) was damaged and replaced the cable. This resolved the issue as internet now works properly.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the brand and model of the host wifi router connected to the modem
I also noticed that I now get a send/receive error in my Outlook email although the mail comes through and Outlook shows as being connected.
Something to contact Microsoft support about regarding there product.
Just reinstalled CM2000 and noticed that when I turned on the modem I noticed that after the downstream light turned solid white the upstream light came on as a solid white then as the online light turned solid white the upstream light started blinking.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router