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Forum Discussion
brmoore9
Aug 18, 2023Aspirant
Upstream Light on CM2000 Blinks Constantly
Just installed new CM2000 to replace an old CM1000. The installation through Xfinity went smoothly except for the fact that the Upstream light is constantly blinking. The old CM1000 never did this. T...
- Aug 26, 2023
Just to let everyone know Xfinity tech came to house today and determined that the outside cable (been in the ground for 18 years) was damaged and replaced the cable. This resolved the issue as internet now works properly.
FURRYe38
Aug 21, 2023Guru - Experienced User
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
brmoore9
Aug 26, 2023Aspirant
Just to let everyone know Xfinity tech came to house today and determined that the outside cable (been in the ground for 18 years) was damaged and replaced the cable. This resolved the issue as internet now works properly.
- FURRYe38Aug 27, 2023Guru - Experienced User
Thanks for letting us know. Enjoy.