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Forum Discussion
Hapa
Nov 10, 2020Aspirant
Very Slow CM500 connection speed
Brand new Netgear CM500 16x4 modem, Linksys AC1000 dual band wifi 5 router, and 600mbps Xfinity plan. I am only getting about 30mbps DL speed and about 10mbps upload speed. Xfinity says they are see...
Hapa
Nov 10, 2020Aspirant
Thanks for the response. I just speed tested with direct connection to modem and got about 400mbps but connected to wifi I get about 25mbps. Does this confirm that the router is what is causing the slow speeds? That's an enormous difference. This Linksys AC1000 is supposedly able to handle 1000mbps.
plemans
Nov 10, 2020Guru - Experienced User
it means the modem's putting out full speed. Its related to the router.
Which router is it? (hint, AC1000 is a speed, not a model)
might want to start with the linksys support site.
https://www.linksys.com/us/support/
- raj_bodankiDec 04, 2020Aspirant
Hi,
Pls check your wifi - you would see 2 Wifi access points - one saying 5G in the end - that's the one you should use to achieve the higher speeds.
Rgds
Raj