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Forum Discussion
Very slow Internet Download Speeds even after Xfinity repairs in my area
Even after Xfinity completed repairs in my area for performance related issues and even though I worked with Xfinity support, I continue to get extremely slow internet download speeds (about 10-20% o...
Xfinity said the power levels were fine and they attempted to reprovision the modem. I removed a splitter which didn’t help. A new coax cable arrives today which hopefully will help. If the new cable doesn’t improve performance at the current outlet, I intend to try it at a different one.
Paolo
Paolo
pmb1976 wrote:
Xfinity said the power levels were fine and they attempted to reprovision the modem. I removed a splitter which didn’t help. A new coax cable arrives today which hopefully will help. If the new cable doesn’t improve performance at the current outlet, I intend to try it at a different one.
Paolo
Of course Xfinity said the power levels were fine. They do not want to do anything. Xfinity's definition of fine for the power level and Netgear's definition are most likely something different. Check for yourself. See reference here:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
Pay close attention to the first three sentences at the top.
Repeat question: What is the brand name and model number of your router?
Repeat question: What is the brand name and model number of the device you are running the throughput tests on?