NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pmb1976
Dec 21, 2024Aspirant
Very slow Internet Download Speeds even after Xfinity repairs in my area
Even after Xfinity completed repairs in my area for performance related issues and even though I worked with Xfinity support, I continue to get extremely slow internet download speeds (about 10-20% o...
pmb1976
Dec 23, 2024Aspirant
I can't update the original ticket. Here are higher quality images.
Cable Modem Details
Netgear CM1000
Logs (after rebooting the cable modem)
Note that the logs are captured across two images
Connection Information
Note that the connection information is captured across two images
Performance
Below are graphs showing results for speed tests using Speedtest.net, executed at the command line periodically to monitor my internet performance.
5 Day Performance
2 Day Performance
Detailed Speedtest Results
Here are a few Speedtest.net results from the above graphs with details and links.
12/20/2024 at 8:30 PM
https://www.speedtest.net/result/c/aa5d9da2-3027-4bcd-ade3-fdbc65f41b6e
12/20/2024 at 7:29 PM
https://www.speedtest.net/result/c/aa2bace2-7097-43ce-9d26-16dfa89ee45b
12/20/2024 at 6:30 PM
https://www.speedtest.net/result/c/4139107e-643f-47b2-bdff-843dce7250fa