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Forum Discussion
BZpbp
Sep 26, 2017Tutor
Voice calls cutting out
Voice calls keep cutting out intermittently....not a total drop...sometimes I hear just fragments of words coming from the other end. Seems to get better after power cycle...but a couple of hours la...
BZpbp
Feb 25, 2018Tutor
Hey there.....sorry to say...but join the club. The 7100v should never have been approved by Comcast, because it is incapable of delivering a quality voice sgnal. However, there is supposedly a firmware update that fixes the issue coming out soon. If we're lucky, it will fix the problem....I'm not betting on it though.
BJG_2019
Feb 25, 2018Aspirant
Well that stinks! I purchased my router/modem in October and the phone/voice was working fine until a couple of weeks ago. Any other place/forum we can pass along our angst?