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Forum Discussion
CharlesK25
Feb 25, 2022Aspirant
VPN Issues - Double NAT - AC1600 C6250 Router
I have been unable to connect to my company's VPN for approximately three weeks while using the same router and devices for months. I performed a factory reset to my Netgear AC1600 router/modem with ...
plemans
Feb 25, 2022Guru - Experienced User
I have talked to your company's vpn provider?
Maybe they require specific port forwarding.
- CharlesK25Feb 25, 2022Aspirant
Thanks for the reply. I am able to access the vpn on other networks including my verizon hotspot. All settings are accurate to connect to the VPN on the devices. I have partnered with our IT department and they are saying the issue is specific to my router and the double nat issue.
- plemansFeb 25, 2022Guru - Experienced User
try setting the device you're using in netgear's dmz.
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
- CharlesK25Feb 25, 2022Aspirant
Would this create a security issue as the device would essentially have limited firewall protection?
Also, I went into WAN Settings and set the DMZ to the ip address my Dell Latitude was on and still unable to connect to the VPN with same error message.