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Forum Discussion
WitchyOne76
Oct 29, 2015Aspirant
Wanting an Update for C3700
Hi All! I've tried updating via the examples online/YouTube with zero luck. We have TWC (Time Warner Cable) and ever since we moved out here the internet has been horrible. I of course call to compl...
- Oct 30, 2015
Hello WitchyOne76
Even though you bought the modem the cable company still does all the firmware pushes to the modem so when they update the firmware all you would have to do is reset the modem and it will update. But if your getting a bad Internet connection do you have a splitter hooked up to the modem if so try removing it and plugging the coax straight to the wall see if that improves the connection.
DarrenM
DarrenM
Oct 30, 2015Sr. NETGEAR Moderator
Hello WitchyOne76
Even though you bought the modem the cable company still does all the firmware pushes to the modem so when they update the firmware all you would have to do is reset the modem and it will update. But if your getting a bad Internet connection do you have a splitter hooked up to the modem if so try removing it and plugging the coax straight to the wall see if that improves the connection.
DarrenM