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Forum Discussion

hbhansen's avatar
hbhansen
Aspirant
Aug 22, 2022

Website white screen

When trying to login to my Nighthawk CAX30 router via http://routerlogin.net, after successfully entering my user name and password, all I get is a white screen (see attachment); no tabs, no menus, n...
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Aug 22, 2022

Along with Kitsap you can try a different pc. Could be a device specific issue

hbhansen's avatar
hbhansen
Aspirant
Aug 23, 2022

Tried logging in from another PC- no difference; still just a white screen.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 24, 2022

    Is the CAX working? are you able to get online? 

    did you try simply factory resetting it? 

     

  • Kitsap's avatar
    Kitsap
    Master
    Aug 24, 2022
    Don't know if a pardon is necessary, but a correction was certainly warranted.
    Maybe the firmware on your CAX80 has been corrupted. Only your ISP can re-flash your firmware unless the modem/router has separate firmware.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Aug 24, 2022

      Have you tried the 192.168.100.1 address? I've randomly found that worked with my CAX when the routerlogin address was failing to load.