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Forum Discussion
What can I tell Comcast to get past 'Access Denied'?
Hello amazing Netgear community!
I got tired of paying Comcast to rent their hardware and bought a C7000v2 a few months ago. Generally, things have worked fine, but over the last few weeks, we'...
Please post 3 items here:
1. EVENT LOGS
2. Connection table (which shows all the power info)
3. Log (aka network logs)
You have described problem nicely (but incomplete) due to missing logs. Please help to provide logs.
Thanks for the quick reply. It's great to see Netgear employees monitoring the community forums and looking for ways to help.
I may have pinned this on Comcast a little prematurely... attached is a .pdf file with my logs. It looks like there are some DDOS entries, similar to what was described in in this thread. I'd love any help with a resolution.
where do you see "access denied"
you have serious cabling problem in your house (or apartment or condo). One of the key problems why you are seeing problems is your upstream power. It is beyond specs and that is one of the reasons device is not bonding. there are other B-INIT ranging failures which will cause disconnections and even delays in coming online.
to get an indepedent 3rd party unbiased opinion, you are welcome to post it on DSLR forums (below link) where there are multiple experts. I am sure, they will have similar response. You will get quick response on that forum as well.
https://www.dslreports.com/forum/comcast