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Forum Discussion
duckware
Oct 18, 2021Prodigy
What does "CCAP Commanded Power in Excess of 6 dB Below..." mean?
"RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW" means exactly what? Often seen with "Dynamic Range Window violation" and "Started Unicast Maint...
- Jun 28, 2022
Finally, after a ton of tech visits, the ultimate problem causing this issue has been found: A bad cable from the top of the telephone pole (at the tap) running 15' to the base of the telephone pole (ground block). For full details (and more), visit: https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
FURRYe38
Oct 18, 2021Guru - Experienced User
What is the brand and model of the host wifi router connected to the modem?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/
- duckwareOct 18, 2021Prodigy
Netgear R7800. Download 32 bonded channels power is great (4-6 dBmV), snr is great (40-41). Upload bonded 5 channels with power great (44.0 dBmV). Yep, ISP has been out a ton of times and they say there is nothing wrong on their end. Of course there is a single splitter (without that there was only be a modem in the house with no cable boxes) feeding the modem and the rest of the house. Cable is good/modern.
This problem only happens with Netgear CM1000 D3.1 modem. Other modems don't have this issue. I find it really interesting that I see this same issue at a totally different ISP as well. This confirms the issue appears to be with the modem itself.
What is the MEANING of that message?