NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
What does "CCAP Commanded Power in Excess of 6 dB Below..." mean?
"RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW" means exactly what? Often seen with "Dynamic Range Window violation" and "Started Unicast Maint...
Finally, after a ton of tech visits, the ultimate problem causing this issue has been found: A bad cable from the top of the telephone pole (at the tap) running 15' to the base of the telephone pole (ground block). For full details (and more), visit: https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Thanks a lot. Yes, already found that (and watched entire video) and actually have been in contact with Brady Volpe.
Also, I have been trying to document everything (and what I learned) as I am going through the process of fixing the issues:
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
I've been getting these same warnings, in my modem's event log file. I'm on Xfinity extreme pro 900mbps, by the way. My modem isn't a Netgear model, but a Motorola MB8600. Power levels on the downstream channels range from +1.4dBmV to -2.8dBmV. I called Xfinity, yesterday, as I've been getting slow speeds for more than a week and got a US tech, rather than someone at their foreign call center. After explaining the problem and the fact that Xfinity's website shows a tech has been working 'in my area' for more than a week, the lady I was speaking with said there is something else definitely wrong with my line and a tech will be coming to look into things, on the 24th. Wish you luck with your problem.
Something you might ask Motorola about as well and see what there take is on that.
Old_Soldier wrote:
I've been getting these same warnings, in my modem's event log file. I'm on Xfinity extreme pro 900mbps, by the way. My modem isn't a Netgear model, but a Motorola MB8600. Power levels on the downstream channels range from +1.4dBmV to -2.8dBmV. I called Xfinity, yesterday, as I've been getting slow speeds for more than a week and got a US tech, rather than someone at their foreign call center. After explaining the problem and the fact that Xfinity's website shows a tech has been working 'in my area' for more than a week, the lady I was speaking with said there is something else definitely wrong with my line and a tech will be coming to look into things, on the 24th. Wish you luck with your problem.
