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dschott10's avatar
dschott10
Aspirant
Jan 20, 2024

What gets me is Comcast keeps emailing me recommending this as an upgrade

What gets me is Comcast keeps emailing me recommending this as an upgrade but I don’t want to rent a modem.

3 Replies


  • dschott10 wrote:
    What gets me is Comcast keeps emailing me recommending this as an upgrade but I don’t want to rent a modem.

    Your statement does not make sense.  You could not rent a CM3000 even if they were available.

     

    If you rent from Comcast, it will have to be an Xfinity branded gateway.  If you want a CM3000 and if they are available, you will have to purchase one from a vendor.

     

     

    • dschott10's avatar
      dschott10
      Aspirant

      The email I received and the rep told me they will be available to rent but they don’t have them yet. She told me that I can buy one but they are not even released yet. I had the option to rent my purchased CM1000 from them but I bought it instead to save money.

      • Kitsap's avatar
        Kitsap
        Master

        dschott10 wrote:
        The email I received and the rep told me they will be available to rent but they don’t have them yet. She told me that I can buy one but they are not even released yet. I had the option to rent my purchased CM1000 from them but I bought it instead to save money.

        The "rep" for whom?  What part of the country are you located in?  Sounds to me like miscommunication from both sides.