NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dschott10
Jan 20, 2024Aspirant
What gets me is Comcast keeps emailing me recommending this as an upgrade
What gets me is Comcast keeps emailing me recommending this as an upgrade but I don’t want to rent a modem.
3 Replies
- KitsapMaster
dschott10 wrote:
What gets me is Comcast keeps emailing me recommending this as an upgrade but I don’t want to rent a modem.Your statement does not make sense. You could not rent a CM3000 even if they were available.
If you rent from Comcast, it will have to be an Xfinity branded gateway. If you want a CM3000 and if they are available, you will have to purchase one from a vendor.
- dschott10Aspirant
The email I received and the rep told me they will be available to rent but they don’t have them yet. She told me that I can buy one but they are not even released yet. I had the option to rent my purchased CM1000 from them but I bought it instead to save money.
- KitsapMaster
dschott10 wrote:
The email I received and the rep told me they will be available to rent but they don’t have them yet. She told me that I can buy one but they are not even released yet. I had the option to rent my purchased CM1000 from them but I bought it instead to save money.The "rep" for whom? What part of the country are you located in? Sounds to me like miscommunication from both sides.