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Forum Discussion
Why does the modem keep dropping over and over again
I bought a Ultra-High Speed Cable Modem(CM1000v2), specifically to replace a a modem that had the Puma chip. That modem would frequently, but randomly, drop service and need a reboot to resume servi...
I have done all of that. Still doesn't work correctly.
Are you connecting directly with the modem or is there a wifi router in between?
The modem is connected to the cable internet service. I have a Netgear router connected to the Modem.
What model router is the NG router?
Would need to remove the NG router and see if a wired PC connected to the CM modem directly with out the NG router online to see if the problem still happens.