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Forum Discussion
Why is it so hard to update Nighthawk C7000V2 firmware and app misdirection?
I have the NIghthawk C7000V2 wifi cable modem router. Firmware is: v1.02.09. My ISP is Spectrum. I downloaded the Android app - Netgear Nighthawk App. As soon as it logs into my router, it say...
There isn't a good solution.
netgear can't update the firmware directly. Its part of the docsis 3.0/3.1 standard for the isp to control the firmware running the modem. And they're (modem and router) integrated on the C7000.
this has been an issue for a long time. And its usually why we recommend people buy a seperate modem from their router.
the newer CAX80 seperates out the modem side from the router side so you can update the firmware on the router side but the modem side is still controlled by the isp.
The reason the app keeps telling you that its not up to date is there is newer firmware but it isn't certified by the isp so it doesn't get pushed to the device by the ISP.
Options?
1. ignore the warning.
2. upgrade to a seperate modem and router
3. upgrade to something like the CAX80 that has seperated out the functions within a single device.
Even if you put the C7000 on a different ISP that updated the firmware, when you went back to spectrum, when they provision it, it'd have the older firmware.