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Forum Discussion
Why is it so hard to update Nighthawk C7000V2 firmware and app misdirection?
I have the NIghthawk C7000V2 wifi cable modem router. Firmware is: v1.02.09. My ISP is Spectrum. I downloaded the Android app - Netgear Nighthawk App. As soon as it logs into my router, it say...
I HAVE THE EXAACT SAME PROBLEM WITH MY 6300 V2!!!!!!!!!
Same story. Neither Sprectrum or Netgear will fix it. Nice tech lady told me to Google my version with the words FIX,DOWNLOAD ECT and it brought me here. Diid you EVER FIND A FIX??? Why would NETEAR EVER TAKE THE ABILTILY AWAY FROM THE CUSTOMER WHO BOUGHT THIER PRODUCTS TO UPDATE THEM?????? APPLE would laugh thier faces off !!!!! hahahahahaha
Seriuosly... If you found a fix let me know. Mike at dwilson6936@gmail.com
dwilson6936 Apple would be in the same boat. Its part of the docsis spec. The modem side is controlled by the isp. The older modem/router combo devices are all this way. And not just from netgear. Its an industry wide spec/issue.
There is some light on the horizon for a different way of doing things. The newest device the CAX80 actual does have the modem and router firmwares seperate so you can update the router side. But you still can't update the modem side.
If it bothers you that much, sell the combo device and invest in a modem seperate from a router. Then you control the firmware and not the isp. We usually recommend people buy them seperate for this reason. As well as the fact that if one aspect of a combo device goes bad, the whole thing is bad.
I understand the tech behind it but there was no reaon to take the update away from the customer. Tahts just DUMB. I have used router modems combos and NEVER hada problem with them withe exception of lightning. But i could ALWAY UPDATE THEM whenever i want. Thanks for you input.
