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Forum Discussion
Why is it so hard to update Nighthawk C7000V2 firmware and app misdirection?
I have the NIghthawk C7000V2 wifi cable modem router. Firmware is: v1.02.09. My ISP is Spectrum. I downloaded the Android app - Netgear Nighthawk App. As soon as it logs into my router, it say...
You see my friend ,that’s the whole point Netgear DID have control over it and so did the customer for years. My router/modem combo is at least three years old and I’ve updated it several times and never had a problem with it until Netgear took that feature away from the customer. Hence all the negative complaining from the customer because they’re not happy about it. 👎🏻I advise people to buy a different brand because I have been very disappointed in not only Netgear Customer Service which is all (overseas by the way )and the fact that I can’t control my router modem combo anymore.
I will not bother with renduntant statements around Spectrum not pushing the firmware update, by really believe if Netgear is to advertise the Nighthawk app compatibility that they should have engineered this device aligning with said advertising. Simple solution for me - Netgear is getting in back.
Good Luck.
