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Forum Discussion
Burty2010
Dec 11, 2015Aspirant
Why is my gateway CG31000-2BPAUS showing partial?i
My gateway modem CG31000-2BPAUS is only partially working, it is from 10 December 2015 out of warranty, do I have to purchase further warranty. Can not find an answer on the NETGEAR site. Also my W...
DarrenM
Dec 14, 2015Sr. NETGEAR Moderator
Hello Burty2010
When you say partially working what are you talking about can you describe the issues you are having with the modem. Hope to hear your feedback.
DarrenM
Burty2010
Dec 22, 2015Aspirant
Where the different NETGEAR modem, wifi extender and wifi adapter are listed as registered the modem is displayed with partial connection and the other two products are no longer connected or supported. I got the modem mid 2015 and your software says none of the products are supported. They are not broken, still useable. Do I have to pay to have them supported?