NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wi-Fi not working
No WiFi signal no lights, troubleshooted with internet provider, all good there. Rebooted, no luck Unplugged, no luck
There a NG product model your referring too?
This doesn't give me model information and is locked behind your account which I don't have access.
- AC1900
Model C7000v2Has a factory reset and setup from scratch been performed? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.