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Forum Discussion
Wi-Fi not working
No WiFi signal no lights, troubleshooted with internet provider, all good there. Rebooted, no luck Unplugged, no luck
This doesn't give me model information and is locked behind your account which I don't have access.
- AC1900
Model C7000v2Has a factory reset and setup from scratch been performed? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
- I decided to call the Internet company one last time and they did a another reboot and it worked this time so I think they were screwing around with something but thank you for your help