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Forum Discussion
WiFi C6300 Modem Router - router connecting but not the modem
Purchased a new HP laptop in January. Trying to connect Netgear C6300 WiFi Router Modem. Able to connect the router portion but can't get the modem to connect to Xfinity. Xfinity tech conducted tr...
Do you have a screensnip of the cables connections page and event logs?
that'll show the modem sides connection back to the ISP.
How did the tech determine the modem was bad?