NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Raquelmadron
May 09, 2020Tutor
WiFi calling not working with c7800
We have really poor cell service in our house (Verizon) so we rely on wifi calling, especially since I work from home. We got a c7800 modem/router to help with our internet speeds and reliability, but...
- May 14, 2020Update: my Wi-Fi calling stopped working again after about an hour, but started working on my husband's phone. Seemed like only one phone would work at a time. I ended up changing the channel on the router and BAM it's working on all phones now. Guess the channel may have been overloaded. So, if anyone else is having this problem, try Disabling SIP ALG and changing the channel on the router.
plemans
May 09, 2020Guru - Experienced User
what specific device are you and the significant other using?
https://www.verizonwireless.com/support/wifi-calling-faqs/
https://www.verizonwireless.com/support/knowledge-base-204165/
https://www.verizonwireless.com/support/wi-fi-calling/
- RaquelmadronMay 09, 2020TutorI have an iPhone 8 and my husband has an iPhone X. Both worked with WiFi calling before we got this new modem/router last week. We were using a Motorola MG7540 previously.
- plemansMay 09, 2020Guru - Experienced User
try Disable SIP ALG
- RaquelmadronMay 10, 2020TutorDidn't work unfortunately. Any other suggestions?