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JoeWang's avatar
JoeWang
Follower
May 15, 2016

WiFi connected devices losing connections

Need help.

All my devices connected with WiFi lose the connection to Internet suddenly (1 second before, everything worked well). At the same time, my computer, which connected wiredly, works fine. It would alwats fail when I tried to disconnect and reconnect the WiFi. A request of input the password keeps poping out, even if I gave the correct password. Sometimes, disable and re-enable the broadcast solves the problem but it will come back again after few days.

Model: C3000.

ISP:  Comcast. 

Hardware Version: C278T00-01;

Firmware Version: V2.02.08.

 

Thank you.

2 Replies

  • I've lost Wi-Fi connection for my iPhone 6. No other options available to choose a network and my network has disappeared also. Unit is 4 months old with 90 day free tech help. AT&T has checked the phone. It has no problem outside of my home. Time Warner has also checked and no problem with the system. It must be the router.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello MCD

       

      Have you tried to factory reset the modem? 

       

      DarrenM