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Forum Discussion
Wariat
Aug 15, 2019Aspirant
WiFi is very slow on 2.4Ghz
Speed test on my Wifi show between 2 and 8 Mbps on our phones/tablets, on my laptop I can't even get it to conduct a test, the interent is barely usable. Power cycling has not helped. My Xfinity acco...
FURRYe38
Aug 15, 2019Guru - Experienced User
Has a factory reset and setup from scratch been performed on the modem?
Use a wired Pc and speed test with Ooklas installable speedtest app.
Be sure no coax cable line splitters are in between the ISP service box and modem.
Wariat
Aug 15, 2019Aspirant
With a wired connection, using the Ookla software, the latest test reached 275Mbps, which is great. I have not tried a factory reset... I suppose that a factory reset is the next step...