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gadaginaveen's avatar
gadaginaveen
Follower
Aug 11, 2019

Wifi modem wifi not visible while conneted to internet via lan cable

Hi 

I am unable to see wifi connection on from my modem, it is not at all visible. My internet is working through LAN cable and i cannot log on to modem by any method. Please suggest what to do

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What wifi devices do you have? 

    Factory reset the modem and setup from scratch. Walk thru the setup wizard. 

    Have a wired PC connected and a wireless device connected.

     

    Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?