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Forum Discussion
Cty
Sep 26, 2023Follower
Wifi Network Not Showing Up. N600 WiFi Cable Modem Router (C3700)
Briefly: 1. The WIFI network that I connect to, is not listed as one of the options in the WIFI menu. (On Windows 10.) 2. Also, unable to access the routerlogin.net website, as in the website do...
michaelkenward
Sep 26, 2023Guru - Experienced User
Cty wrote:
Briefly:
1. The WIFI network that I connect to, is not listed as one of the options in the WIFI menu. (On Windows 10.)
Is this network visible to other devices? If your mobile, for example, can see the SSID then the problem is more likely to be within Windows and has nothing to do with your cable modem/router.
Cn the laptop see SSIDs from other networks?
2. Also, unable to access the routerlogin.net website, as in the website doesn't display the dialog box for me to enter the username/password. (No pops up.)
By "routerlogin.net website" I assume that you mean the browser graphical user interface (GUI) that lets you manage the cable modem/router.
How are you trying to get there?
Once again, if you are using this Windows PC, that may be getting in the way.
Have you tried running the network troubleshooter in Windows.
Windows likes to protect us from new networks that might be evil. In reality, it often shuts us out of safe networks.
One thought is that you could tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private
5. I have already done (multiple) restarts to the modem, but still no luck w/ accessing my WIFI.
How about a reset?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers