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Forum Discussion
BillSawyer21
May 01, 2019Follower
wifi not working
Only has direct connection no wifi connection detected. Network not listed on my Network list
plemans
May 02, 2019Guru - Experienced User
So if your computer is directly connected to the router it will work?
have you tried scanning for wifi with any other devices?
How about login into the router to see if the wifi got switched off somehow?
What firmware is it on?
have you tried rebooting?
How about doing a factory reset on it and re-doing your setup to see if this fixes it?
A little more details about the problem and what steps you've done to resolve the issue will help.
Here's your support page that has the manual you can look through as well.
https://www.netgear.com/support/product/C6220.aspx
- antinodeMay 02, 2019Guru
> Model: C6220|DOCSIS 3.0 High Speed WiFi Cable Modem Router
Is that accurate?
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Look for the
LED descriptions. Those indicators exist for a reason, and the
non-psychics in your audience can't see yours. Look for
"Troubleshooting".> [...] no wifi connection detected.
> Network not listed on my Network list
"my Network list" on _what_?
In the User Manual, pay special attention to the "WiFi On/Off button
with LED".